An international service provider with over 1000 employees worldwide, who are a specialist in their niche.
ABOUT THE ROLE:
Take responsibility for the performance and monitoring of the technical environment, providing issue resolution and executing daily operational tasks. This will be mainly across the infrastructure environment, with some application support required.
Responsibilities include:
Act as first point of contact for technical issues
Communicate with users on the status of their service requests
Manage support escalations
Maintain and update technical documentation
Create and contribute to reports and investigations
ABOUT YOU:
Strong experience with Linux, specifically RHEL
Good skills with Windows and VMware systems
An understanding of networking and firewalls would be advantageous
Experience working in a complex, multi-priority organisation
Exceptional attention-to-detail and problem-solving skills
Very strong communication and rapport-building skills
WHAT'S NEXT?
Please hit apply now or call Nicola Stewart on 027 242 9753 for a confidential discussion.
