If you are looking for an upbeat, cool industry to work in... look no further! A household name in NZ is looking for a It Support Technician/ Level 1 Helpdesk to join their close-knit head office team. There is hybrid working options, with an epic team to work alongside.
A little bit about the role:
To co-ordinate and control the day-to-day activities of the IT Operations, providing timely and effective support to the wider business, and to assist in IT approved projects across the business.
Technical bits:
Maintain and improve our hardware & software for networked Windows computers, Mac OS, servers, printers, portable devices and other IT tools.
Manage an IT support ticketing system
Assist with maintaining the IT database and all technical documentation
Work on IT related projects alongside the IT Team
Working with tools such as Office 365 suite, OnTempo, POS Systems, EFTPOS, Adobe software products, SCCM, Intune
Who are you and what is your profile?
One or more years of working in an IT support of Customer Service role. You will be excellent at problem solving, and a clear communicator both over the phone and via email.
Experience with working with Vendors/ Suppliers. You will be able to maintain professional relationships and will be able to and confident enough to ask for assistance from suppliers where needed.
Experience working in a fast paced and diverse environment
Ability to problem solve and learn new technologies quickly in a fast-paced environment
Experience with SCCM, Office 365, WAN and LAN
Desktop related troubleshooting and repair experience
Experience supporting Windows operating systems
If this sounds like you apply today! Or contact Sarah on smalcolm@brightspark.io or call 0272150562
